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About Us » Customer Testimonials

The following are samples of a few of the many testimonials that we have received over the years for our service and ability to please our customers with fine jewelry and watches. If you would like to send us a testimonial, we would greatly appreciate it. Just write a few comments and send it at our contact us page.

Custom MemoriesMy daughter Amy is in town and I was able to see the cross you made out of my mother’s wedding ring. All I can say is WOW! I was extremely impressed with your craftsmanship and the care you took with preserving the engravings. We held my mother’s wedding ring as a highly cherished heirloom. You have transformed the heirloom into a work of art. I can’t thank you enough!
Qualified StaffThe service at Houston’s was exceptional. The gemologist spent a great deal of time describing how one should shop for a diamond ring, and describing the importance of cut, color, and clarity. If you’re not a diamond expert, his patience and the length of time he spends with you will be much appreciated.
Sincerely, D*****
Unique ServicesI have been dealing with Houston’s for over 20 years, and cannot say enough about their beautiful inventory and extraordinary customer care. When my mother passed away, they helped me find buyers for her jewelry even though they weren’t doing estate jewelry sales. I have referred many people to them for purchases, repairs, advice, etc., and have always heard an enthusiastic “thank you” from each and every one. I know that whatever my need regarding jewelry, they will find a way to fill it. Their integrity is beyond reproach.
Sincerely, G****
Service, KnowledgeI just wanted to take a moment and let you know how much I enjoy shopping for jewelry at Houston Jewelers. I very much appreciate your service and knowledge. The bigger, impersonal jewelers have a “sales force” which typically knows only the bare minimum in order to make a sale. At Houston’s I always deal directly with you so I always get the information I need to make an informed purchase with none of the sales pressure. I also appreciate your willingness to provide service after the sale in order to make my purchase “perfect” (necklace too long? we’ll shorten it; necklace too short? we’ll lengthen it; want a different stone? we’ll do it!). In short, you make my jewelry buying much easier! Others may talk about having a friend in the business, but with you I have an actual jeweler in the business, and one I trust on top of that.
Thank you! -V*****

If you have been a customer at Houston’s we would love to hear from you… Send us your testimonial!